Legal

Our commitments, in writing

Everything you need to know about how we handle your data, what you agree to when you use our services, and how to raise concerns if something goes wrong.

UK GDPR

Privacy Policy

How we collect, use, and protect your personal and business data, aligned with UK GDPR.

Site & platform

Terms of Service

The contractual terms that apply when you use our website, tools, or Purely Insights platform.

Preferences

Cookie Policy

What cookies we use, why we use them, and how to manage your preferences.

Energy Ombudsman

Complaints Procedure

How to raise a complaint, what to expect, and escalation to the Energy Ombudsman if needed.

Purely Flex

Flex Contract Terms

Trading mandate, tranche execution, risk acknowledgement and reporting for Purely Flex customers.

Need something not listed here?

For data subject access requests, regulatory enquiries, or anything else, email info@purelyenergy.co.uk.