Legal
Our commitments, in writing
Everything you need to know about how we handle your data, what you agree to when you use our services, and how to raise concerns if something goes wrong.
UK GDPR
Privacy Policy
How we collect, use, and protect your personal and business data, aligned with UK GDPR.
Site & platform
Terms of Service
The contractual terms that apply when you use our website, tools, or Purely Insights platform.
Preferences
Cookie Policy
What cookies we use, why we use them, and how to manage your preferences.
Energy Ombudsman
Complaints Procedure
How to raise a complaint, what to expect, and escalation to the Energy Ombudsman if needed.
Purely Flex
Flex Contract Terms
Trading mandate, tranche execution, risk acknowledgement and reporting for Purely Flex customers.
Need something not listed here?
For data subject access requests, regulatory enquiries, or anything else, email info@purelyenergy.co.uk.
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