Every meter, every saving, in real time

1. Step 1

   Sign the supply contract

   Choose fixed or flex, sign on your supply (gas, electricity, dual fuel, water). The dashboard is bundled, you do not sign anything separately for Insights.

2. Step 2

   Send us your portfolio

   MPAN and MPRN list, or your most recent bill set. We accept email, CSV, or a shared folder. Most accounts teams complete this in well under an hour, end to end.

3. Step 3

   Sign data-access letters

   Standard letters of authority to your incoming supplier and to the meter operator. We pre-fill them. You sign electronically, no notary, no printing.

4. Step 4

   Live dashboard, 7 to 14 working days

   Your data starts arriving straight away and a fuller picture builds up over the first few months. Alerts are switched on and sent to whoever you have chosen. Nothing needs to be installed for most electricity and gas meters.

Sub-metering installs, only where you have specifically asked for them, are typically a 1 to 2 hour electrician visit per circuit and slot into your normal maintenance window.

Who owns it inside your business: you nominate one person to read the monthly pack, typically the Finance Manager, Operations Lead, or owner-operator. Expect 30 to 60 minutes a month, no more. Everything else (chasing credits, validating invoices, filing renewal recommendations) sits on our side.

Frequently asked questions

• How is Purely Insights actually free?

  You already pay a small, disclosed fee as part of your energy rate, whether or not you ever open the dashboard, and that fee is exactly the same either way. So there is nothing extra to buy: no charge per meter, no hidden mark-up, and no minimum size of business.

• What do I have to do, and how long until I see a dashboard?

  You will have a working dashboard within 7 to 14 working days of signing. Nothing needs to be installed for most sites, we simply pull the readings your existing meters already produce. On your side, there are four quick steps: sign the contract, send us a list of your sites (or just your latest bills), sign a couple of authority forms so we can access the data, and tell us who should get alerts. We take care of everything else.

• If Insights catches a billing mistake, who sorts it out?

  We do. Our own team contacts the supplier, gets the mistake corrected, and chases it until it is actually credited to your account. You do not need to do anything. Every correction, and the date it happened, shows up in your monthly summary.

• What does my accounts team actually receive each month?

  Two things: the usual bill from your supplier, exactly as before, and a free summary from us showing every site, anything unusual, and any money that has been credited back to you. There is never a separate bill for Insights itself, because there is nothing to charge you for.

• If we ever leave Purely, do we keep our data?

  Yes, all of it. You can export everything at any time, and it stays available to download for 12 months after your account closes. We never hold your data back as leverage.

• If you fit extra sensors, do we have to buy them?

  No. If you want detail on a specific piece of equipment, we supply and fit the sensor for you at no cost, and we own it. You get to keep all the data it produces, but there is nothing on your books to account for, and if you ever leave, we simply come and collect the sensor.

• What happens if the dashboard goes down?

  It is designed to be available 99.5 percent of the time, every month. If we ever miss that, you automatically get money back. Real people answer the phone or email 8am to 6pm, Monday to Friday. Outside those hours, a serious alert goes straight to whoever you have nominated at the site.

• Is Purely Energy a solid company to rely on?

  Yes. We are a UK B-Corp certified company, registered at Companies House (company number 13393163), with our accounts on public record if you want to check. We hold Cyber Essentials Plus, and our information security certification is in progress.

• Is this too much for a small business, or only for big portfolios?

  It works exactly the same either way. A single-site business gets the same dashboard, the same bill checking, and the same renewal reminders as a business with 200 meters. Larger portfolios can add extra support if they want it, but that is optional, not a requirement to use the platform.

• Can I see all my sites in one place, even if they have different suppliers?

  Yes. Everything sits in one dashboard regardless of who supplies which site, so you get one view of your whole business rather than logging into a different portal for each supplier.

• Does this help with sustainability reporting?

  Yes. Many businesses now have to report their energy use and carbon footprint each year. Because Insights already tracks that data in detail, it becomes far easier to put together the reports you need, and our own team can produce the final report for you.

• What if one of my sites has an older meter?

  That is covered too. We pull whatever readings are available, whether that is daily or monthly, so you still get useful comparisons and alerts. We will also let you know if switching to a modern meter (often free) would unlock better data.

• Is my data secure?

  Yes. We hold Cyber Essentials Plus, our information security certification is in progress, and your data is kept in the UK. Access is controlled by permissions you set, with a record kept of who has looked at what. You own the data at all times, and you can export it whenever you like, at no cost.

• Can I connect Insights to our own systems?

  Yes, on request. We can send your data straight into your own finance, reporting or building-management software, or you can simply export it as a spreadsheet or PDF whenever you need to.

• Do you stay involved after the contract is signed?

  Yes. Full contract support is included for every customer for the life of the agreement. That covers bill validation, query handling, supplier escalations, change-of-tenancy events, and renewal-timing recommendations. We are not a one-and-done broker.

Question not covered? Call us on 0161 521 3400 or request a quote and we will answer it during the discovery call.

• Sustainability reporting

  We help produce the annual energy and carbon report many businesses are now legally required to file.

• Energy audits

  The periodic government energy audit larger businesses must complete. Insights data makes it faster and cheaper.

• B-Corp certified

  Certified against some of the highest social and environmental standards a company can meet.

• Cyber Essentials Plus

  The UK government's own cyber security standard. Our information security certification is in progress.

• Accredited meter data collection

  We are officially accredited to collect your meter data directly, without a third party in the middle.

• Real Living Wage Employer

  Accredited by the Living Wage Foundation. Real people behind the platform, paid fairly.

Pricing

Standalone monitoring platforms in the UK typically charge between £15 and £80 per meter per month, plus setup and hardware. For a 20-meter portfolio that is £3,600 to £19,200 a year before carbon-reporting add-ons. Purely Insights is included with every Purely Energy supply contract at no per-meter cost, regardless of portfolio size. SME single-meter customers get the same platform as a 200-meter mid-market portfolio.